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Last updated: July 21, 2026
This Privacy Policy describes how Nuzelia ("we," "us," or "our") collects, uses, and discloses your personal information when you visit or make a purchase from https://nuzelia.com (the "Site"), or otherwise communicate with us (collectively, the "Services").
Please read this Privacy Policy carefully.
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.
The most current version will always be published on our Site, and the "Last updated" date will be revised accordingly.
To provide and improve our Services, we collect personal information from various sources, as described below.
We use this information to communicate with you, process your orders, comply with our legal obligations, enforce our Terms of Service, and protect our users and our business.
Contact information (name, postal address, phone number, and email address).
Order information (billing and shipping addresses, payment confirmation).
Account information (username, password, and security information, where applicable).
Communications with our customer support team.
We automatically collect certain information about your use of the Site through cookies and similar technologies, including:
Device type.
Browser type.
IP address.
Browsing data and usage statistics.
We may receive certain information from suppliers, service providers, technical partners, or social media platforms that assist us in operating our Site and Services.
We use your personal information to:
Process your orders and deliver your purchases.
Send communications regarding your account, orders, or our policies.
Provide customer support and assistance.
Conduct marketing activities where permitted by applicable law.
Prevent fraud and maintain the security of our Site.
Comply with legal and regulatory obligations.
We use cookies and similar technologies to improve your browsing experience, analyze website traffic, and personalize certain content.
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of the Site.
We may share certain personal information with:
Our service providers and suppliers.
Our business and marketing partners.
Our affiliated companies, where applicable.
Government authorities or regulatory bodies when required by law.
We do not sell or share sensitive personal information without your consent.
Our Site may contain links to third-party websites.
We are not responsible for the content, privacy practices, or policies of those websites. We encourage you to review their privacy policies before providing any personal information.
Our Services are not intended for minors.
We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us so that we can delete the information.
We implement reasonable security measures to protect your personal information.
However, no method of electronic transmission or storage can guarantee absolute security.
We retain your information only for as long as necessary to fulfill our legal, contractual, and operational obligations.
Depending on your place of residence, you may have the right to:
Access your personal information.
Correct or delete your personal information.
Request data portability.
Restrict or object to certain processing activities.
Withdraw your consent where consent is the legal basis for processing.
File a complaint with the appropriate data protection authority.
To exercise any of these rights, please contact us at:
To protect your personal information, we may request proof of your identity before processing your request.
Your personal information may be transferred to, stored, or processed outside your country of residence in accordance with applicable data protection laws.
Store Name: Nuzelia
Company: MERKABA COMPANY LLC
Address: 3 Falcon Rd, Guildford GU1 4JG, United Kingdom
Email: contact@nuzelia.com
Phone: +44 21 7898 0547
Customer Support Hours: Monday to Friday: 09:00 AM – 05:00 PM
Response Time: We respond within 24 hours.
Visit our FAQ or contact our customer support team.
