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Shipping policy

At Nuzelia, we are committed to providing an exceptional shopping experience through a clear, simple, and transparent shipping policy. We offer free shipping on all orders within the United Kingdom.

Shipping Destinations

This Shipping Policy applies to all orders shipped within the United Kingdom.

Delivery Timeframes

Below are our estimated delivery times for all orders:

Order Cut-Off Time: 11:59 PM (GMT/BST). Orders placed after this time will be processed on the next business day, which may add one additional business day to the estimated delivery time.

Order Processing Time: 1 to 3 business days (Monday to Saturday). Once your order has been prepared, it will be handed over to one of our trusted shipping partners.

Transit Time: 3 to 6 business days (Monday to Saturday).

Estimated Delivery Time: 4 to 9 business days (Monday to Saturday).

Shipping Services

We work with reliable shipping carriers to ensure your order is delivered safely and efficiently throughout the United Kingdom.

Shipping Costs

Free Shipping: All orders delivered within the United Kingdom qualify for free shipping, with no minimum purchase required.

Delivery Issues

If you experience any delivery issues, such as a delayed or lost package, please contact our customer support team immediately. We will do everything possible to resolve the issue as quickly as possible.

Track Your Order

Once your order has been shipped, you will receive a confirmation email containing your tracking number. You can track your shipment anytime through our Track Your Order page.

Need Help?

Visit our FAQ or contact our customer support team.

Contact Information

Store Name: Nuzelia

Company: MERKABA COMPANY LLC

Address: 3 Falcon Rd, Guildford GU1 4JG, United Kingdom

Email: contact@nuzelia.com

Phone: +44 21 7898 0547

Customer Support Hours: Monday to Friday: 09:00 AM – 05:00 PM

Response Time: We respond within 24 hours.

Need Help?

Visit our FAQ or contact our customer support team.