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At The Animal Store, we are committed to providing an exceptional shopping experience through a clear, simple, and transparent shipping policy. We offer free shipping on all orders within the United Kingdom.
This Shipping Policy applies to all orders shipped within the United Kingdom.
Below are our estimated delivery times for all orders:
Order Cut-Off Time: 11:59 PM (GMT/BST). Orders placed after this time will be processed on the next business day, which may add one additional business day to the estimated delivery time.
Order Processing Time: 1 to 3 business days (Monday to Saturday). Once your order has been prepared, it will be handed over to one of our trusted shipping partners.
Transit Time: 3 to 6 business days (Monday to Saturday).
Estimated Delivery Time: 4 to 9 business days (Monday to Saturday).
We work with reliable shipping carriers to ensure your order is delivered safely and efficiently throughout the United Kingdom.
Free Shipping: All orders delivered within the United Kingdom qualify for free shipping, with no minimum purchase required.
If you experience any delivery issues, such as a delayed or lost package, please contact our customer support team immediately. We will do everything possible to resolve the issue as quickly as possible.
Once your order has been shipped, you will receive a confirmation email containing your tracking number. You can track your shipment anytime through our Track Your Order page.
Visit our FAQ or contact our customer support team.
Store Name: The Animal Store
Company: MERKABA COMPANY LLC
Adress: 3 Falcon Rd, Guildford GU1 4JG, United Kingdom
Email: contact@the-animal-store.com
Phone: +44 20 7946 0528
Customer Support Hours: Monday to Friday: 09:00 AM – 05:00 PM
Response Time: We respond within 24 hours.
Visit our FAQ or contact our customer support team.